{"id":2605,"date":"2018-07-30T15:00:00","date_gmt":"2018-07-30T15:00:00","guid":{"rendered":"https:\/\/mpulse.cloud.fruitionqa.com\/three-lessons-maintenance-tech\/"},"modified":"2025-07-30T06:27:42","modified_gmt":"2025-07-30T06:27:42","slug":"three-lessons-maintenance-tech","status":"publish","type":"post","link":"https:\/\/mpulsesoftware.com\/blog\/testimonial\/three-lessons-maintenance-tech\/","title":{"rendered":"Three Lessons from a Maintenance Technician"},"content":{"rendered":"<p>Mateo is the maintenance tech you want on your team. He has a knack for troubleshooting and a persistent nature that makes him the \u201cgo to\u201d person when something goes wrong.<\/p>\n<p>After 30 years in the business, Mateo knows a lot about maintaining equipment. One of his jobs is to mentor some of his younger team members with hands-on technical instruction.<\/p>\n<p>And, as usual, Mateo goes above and beyond\u2014offering his coworkers more general guidance that applies off the shop floor as well.<\/p>\n<p>While we aren\u2019t all lucky enough to work with Mateo, we could benefit from his advice. Here\u2019s what he shared with us.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-flat ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mpulsesoftware.com\/blog\/testimonial\/three-lessons-maintenance-tech\/#1_Use_What_You_Know_Now\" >1. Use What You Know Now<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mpulsesoftware.com\/blog\/testimonial\/three-lessons-maintenance-tech\/#2_Dont_Give_Up\" >2. Don\u2019t Give Up<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mpulsesoftware.com\/blog\/testimonial\/three-lessons-maintenance-tech\/#3_Take_Responsibility\" >3. Take Responsibility<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"rteindent1\"><span class=\"ez-toc-section\" id=\"1_Use_What_You_Know_Now\"><\/span>1. Use What You Know Now<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"rteindent1\">It\u2019s the maintenance team\u2019s job to avoid failure whenever possible\u2014either by <a href=\"https:\/\/www.mpulsesoftware.com\/preventive-maintenance-software\">preventing<\/a> it in the first place or fixing something when it breaks.<\/p>\n<p class=\"rteindent1\">So, it\u2019s natural that many people strive to avoid failure.<\/p>\n<p>[related-content]<\/p>\n<p class=\"rteindent1\">But Mateo sees failure differently.<\/p>\n<p class=\"rteindent1\">\u201cI learned a lot from failure,\u201d he told us. \u201cIt gives you an advantage because now you know what doesn\u2019t work. Use it to move forward and find what works\u2014and how to <a href=\"https:\/\/www.mpulsesoftware.com\/resources\/five-ways-cmms-can-save-you-money\">prevent<\/a> it in the future.\u201d<\/p>\n<h2 class=\"rteindent1\"><span class=\"ez-toc-section\" id=\"2_Dont_Give_Up\"><\/span>2. Don\u2019t Give Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"rteindent1\">Maintenance techs know fixing something isn\u2019t always simple. It\u2019s easy to get frustrated when things are going wrong.<\/p>\n<p class=\"rteindent1\">Mateo has learned that taking a break and refreshing his mind helps him refocus on the problem. He also recommends asking for help when you\u2019re stuck.<\/p>\n<p class=\"rteindent1\">\u201cSometimes I need to work through a problem with a coworker,\u201d he explained. \u201cTwo heads are better than one, and a different perspective can help.\u201d<\/p>\n<h2 class=\"rteindent1\"><span class=\"ez-toc-section\" id=\"3_Take_Responsibility\"><\/span>3. Take Responsibility<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"rteindent1\">Mateo is the first to say that he isn\u2019t perfect. He doesn\u2019t hide his mistakes.<\/p>\n<p class=\"rteindent1\">\u201cIf I screw something up, I take responsibility,\u201d he explained. \u201cHiding it or denying it just makes it harder in the long run. Admitting your mistakes shows true professionalism.\u201d<\/p>\n<p class=\"rteindent1\">And in the end, Mateo knows those mistakes also help you prevent making other mistakes.<\/p>\n<p class=\"rteindent1\">\u201cYou learned from it, and now you can use your mistake to improve,\u201d he said. \u201cAnd if you share that experience with others, you\u2019re probably going to prevent someone else from making the same mistake too.<\/p>\n<p>Mateo\u2019s advice applies to everyone\u2014no matter where you work or what you do.<\/p>\n<p>What\u2019s the best advice you\u2019ve ever gotten? Leave a comment or <a href=\"https:\/\/mpulsesoftware.com\/Contact\/\">contact us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mateo is the maintenance tech you want on your team. He has a knack for troubleshooting and a persistent nature that makes him the \u201cgo to\u201d person when something goes wrong. After 30 years in the business, Mateo knows a lot about maintaining equipment. One of his jobs is to mentor some of his younger team members with hands-on technical instruction. And, as usual, Mateo goes above and beyond\u2014offering his coworkers more general guidance that applies off the shop floor as well. While we aren\u2019t all lucky enough to work with Mateo, we could benefit from his advice. Here\u2019s what he shared with us. 1. Use What You Know Now It\u2019s the maintenance team\u2019s job to avoid failure whenever possible\u2014either by preventing it in the first place or fixing something when it breaks. So, it\u2019s natural that many people strive to avoid failure. [related-content] But Mateo sees failure differently. \u201cI learned a lot from failure,\u201d he told us. \u201cIt gives you an advantage because now you know what doesn\u2019t work. Use it to move forward and find what works\u2014and how to prevent it in the future.\u201d 2. Don\u2019t Give Up Maintenance techs know fixing something isn\u2019t always simple. It\u2019s easy to get frustrated when things are going wrong. Mateo has learned that taking a break and refreshing his mind helps him refocus on the problem. He also recommends asking for help when you\u2019re stuck. \u201cSometimes I need to work through a problem with a coworker,\u201d he explained. \u201cTwo heads are better than one, and a different perspective can help.\u201d 3. Take Responsibility Mateo is the first to say that he isn\u2019t perfect. He doesn\u2019t hide his mistakes. \u201cIf I screw something up, I take responsibility,\u201d he explained. \u201cHiding it or denying it just makes it harder in the long run. Admitting your mistakes shows true professionalism.\u201d And in the end, Mateo knows those mistakes also help you prevent making other mistakes. \u201cYou learned from it, and now you can use your mistake to improve,\u201d he said. \u201cAnd if you share that experience with others, you\u2019re probably going to prevent someone else from making the same mistake too. Mateo\u2019s advice applies to everyone\u2014no matter where you work or what you do. What\u2019s the best advice you\u2019ve ever gotten? Leave a comment or contact us.<\/p>\n","protected":false},"author":6,"featured_media":2606,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[17],"tags":[],"class_list":["post-2605","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-testimonial"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Three Lessons from a Maintenance Technician | MPulse Software<\/title>\n<meta name=\"description\" content=\"Get a lesson from an experienced maintenance technician, as he shares advice on preventing failure and fixing equipment issues.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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