{"id":2780,"date":"2016-11-17T23:00:00","date_gmt":"2016-11-17T23:00:00","guid":{"rendered":"https:\/\/mpulse.cloud.fruitionqa.com\/maintenance-management-what-you-dont-know-will-hurt-you\/"},"modified":"2025-07-30T06:29:21","modified_gmt":"2025-07-30T06:29:21","slug":"what-you-dont-know","status":"publish","type":"post","link":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/","title":{"rendered":"Maintenance Management: What You Don\u2019t Know Will Hurt You"},"content":{"rendered":"<p>Here at MPulse, we often talk about how maintenance management software helps with data-driven management and how CMMS data reveals where your operations are working well\u2026 and where they aren\u2019t.<\/p>\n<p>But sometimes we don\u2019t acknowledge that doing nothing is also a choice\u2026 and it has consequences. Because in the maintenance field, what you don&#8217;t know will hurt you.<\/p>\n<p>It\u2019s likely you\u2019ve experienced this issue too. The folks in my business group work in different industries\u2014manufacturing, technology, retail, utility, government, and more. Almost everyone had a story about a time where what they didn\u2019t know became a big problem.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-flat ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#Ignorance_is_Not_Bliss\" >Ignorance is Not Bliss<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#The_Value_of_Maintenance_Data\" >The Value of Maintenance Data<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Ignorance_is_Not_Bliss\"><\/span>Ignorance is Not Bliss<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A few of the stories I heard\u2026<\/p>\n<ul>\n<li>Ignoring inventory management resulted in a problem with an employee who took company parts for personal use<\/li>\n<li>Not tracking key and lock use caused security issues that put people in danger<\/li>\n<li>Overlooking rising labor costs put the maintenance department in the red and the financial viability of the organization in jeopardy<\/li>\n<li>Not following a preventive maintenance plan meant a vehicle that should have lasted 10 years had to be replaced in less than five<\/li>\n<li>Not upgrading software caused a shutdown that cost three days of productivity for 50 workers<\/li>\n<li>Sloppy documentation resulted in a OSHA\u00a0investigation<\/li>\n<\/ul>\n<p>\u201cWe used to manage based on our perceptions of what was working and what needed to change,\u201d said Jacob, a member of my group who works for a local utility. \u201cEveryone did. Moving towards data-driven management wasn\u2019t simple. But when we got there, we saw how much time and money we had wasted by concentrating on the wrong things.\u201d<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Value_of_Maintenance_Data\"><\/span>The Value of Maintenance Data<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In all the cases above, the decision not to do something (track inventory, monitor costs, schedule preventive maintenance, etc.) ended up costing the organization time and money.<\/p>\n<p>But they learned from their mistakes. Jacob shared his company\u2019s four-part process for data-driven management\u2026<\/p>\n<ul>\n<li>Measure<\/li>\n<li>Analyze<\/li>\n<li>Plan<\/li>\n<li>Improve<\/li>\n<\/ul>\n<p>Each part builds on the previous one. So, Jacob\u2019s team takes measurements (via work orders), and then analyzes that data to understand their performance (via reports). That understanding helps them plan, and hopefully improve.<\/p>\n<p>That\u2019s what maintenance software does in a nutshell. When you measure the productivity of your operations, you get a deeper understanding of your maintenance processes and how to improve them where necessary.<\/p>\n<p><a href=\"https:\/\/mpulsesoftware.com\/contact\/\">Contact<\/a> us for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here at MPulse, we often talk about how maintenance management software helps with data-driven management and how CMMS data reveals where your operations are working well\u2026 and where they aren\u2019t. But sometimes we don\u2019t acknowledge that doing nothing is also a choice\u2026 and it has consequences. Because in the maintenance field, what you don&#8217;t know will hurt you. It\u2019s likely you\u2019ve experienced this issue too. The folks in my business group work in different industries\u2014manufacturing, technology, retail, utility, government, and more. Almost everyone had a story about a time where what they didn\u2019t know became a big problem. Ignorance is Not Bliss A few of the stories I heard\u2026 Ignoring inventory management resulted in a problem with an employee who took company parts for personal use Not tracking key and lock use caused security issues that put people in danger Overlooking rising labor costs put the maintenance department in the red and the financial viability of the organization in jeopardy Not following a preventive maintenance plan meant a vehicle that should have lasted 10 years had to be replaced in less than five Not upgrading software caused a shutdown that cost three days of productivity for 50 workers Sloppy documentation resulted in a OSHA\u00a0investigation \u201cWe used to manage based on our perceptions of what was working and what needed to change,\u201d said Jacob, a member of my group who works for a local utility. \u201cEveryone did. Moving towards data-driven management wasn\u2019t simple. But when we got there, we saw how much time and money we had wasted by concentrating on the wrong things.\u201d The Value of Maintenance Data In all the cases above, the decision not to do something (track inventory, monitor costs, schedule preventive maintenance, etc.) ended up costing the organization time and money. But they learned from their mistakes. Jacob shared his company\u2019s four-part process for data-driven management\u2026 Measure Analyze Plan Improve Each part builds on the previous one. So, Jacob\u2019s team takes measurements (via work orders), and then analyzes that data to understand their performance (via reports). That understanding helps them plan, and hopefully improve. That\u2019s what maintenance software does in a nutshell. When you measure the productivity of your operations, you get a deeper understanding of your maintenance processes and how to improve them where necessary. Contact us for more information.<\/p>\n","protected":false},"author":6,"featured_media":2781,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[13],"tags":[],"class_list":["post-2780","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maintenance-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Maintenance Management: What You Don\u2019t Know Will Hurt You<\/title>\n<meta name=\"description\" content=\"When you measure the productivity of your operations, you get a deeper understanding of your maintenance processes and how to improve them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maintenance Management: What You Don\u2019t Know Will Hurt You\" \/>\n<meta property=\"og:description\" content=\"When you measure the productivity of your operations, you get a deeper understanding of your maintenance processes and how to improve them.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/\" \/>\n<meta property=\"og:site_name\" content=\"MPulse Software\" \/>\n<meta property=\"article:published_time\" content=\"2016-11-17T23:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-30T06:29:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1240\" \/>\n\t<meta property=\"og:image:height\" content=\"413\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michelle Nicolson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michelle Nicolson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/\"},\"author\":{\"name\":\"Michelle Nicolson\",\"@id\":\"https:\/\/mpulsesoftware.com\/#\/schema\/person\/bd92353973a29542ef16cd8c623465cd\"},\"headline\":\"Maintenance Management: What You Don\u2019t Know Will Hurt You\",\"datePublished\":\"2016-11-17T23:00:00+00:00\",\"dateModified\":\"2025-07-30T06:29:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/\"},\"wordCount\":405,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/mpulsesoftware.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg\",\"articleSection\":[\"Maintenance Management\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/\",\"url\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/\",\"name\":\"Maintenance Management: What You Don\u2019t Know Will Hurt You\",\"isPartOf\":{\"@id\":\"https:\/\/mpulsesoftware.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg\",\"datePublished\":\"2016-11-17T23:00:00+00:00\",\"dateModified\":\"2025-07-30T06:29:21+00:00\",\"description\":\"When you measure the productivity of your operations, you get a deeper understanding of your maintenance processes and how to improve them.\",\"breadcrumb\":{\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#primaryimage\",\"url\":\"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg\",\"contentUrl\":\"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg\",\"width\":1240,\"height\":413,\"caption\":\"Maintenance Management: What You Don\u2019t Know Will Hurt You\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mpulsesoftware.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Maintenance Management\",\"item\":\"https:\/\/mpulsesoftware.com\/blog\/category\/maintenance-management\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Maintenance Management: What You Don\u2019t Know Will Hurt You\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mpulsesoftware.com\/#website\",\"url\":\"https:\/\/mpulsesoftware.com\/\",\"name\":\"MPulse Software\",\"description\":\"CMMS Software\",\"publisher\":{\"@id\":\"https:\/\/mpulsesoftware.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mpulsesoftware.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/mpulsesoftware.com\/#organization\",\"name\":\"MPulse Software\",\"url\":\"https:\/\/mpulsesoftware.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mpulsesoftware.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2024\/06\/image-5.png\",\"contentUrl\":\"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2024\/06\/image-5.png\",\"width\":315,\"height\":105,\"caption\":\"MPulse Software\"},\"image\":{\"@id\":\"https:\/\/mpulsesoftware.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/mpulsesoftware.com\/#\/schema\/person\/bd92353973a29542ef16cd8c623465cd\",\"name\":\"Michelle Nicolson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/d7eb32c3d99be5e0ef8f1f8ec2f47b343d5da4b73a9f77565490e135fc9939d8?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d7eb32c3d99be5e0ef8f1f8ec2f47b343d5da4b73a9f77565490e135fc9939d8?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d7eb32c3d99be5e0ef8f1f8ec2f47b343d5da4b73a9f77565490e135fc9939d8?s=96&d=mm&r=g\",\"caption\":\"Michelle Nicolson\"},\"url\":\"https:\/\/mpulsesoftware.com\/blog\/author\/michelleblackcatcommunications-com\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Maintenance Management: What You Don\u2019t Know Will Hurt You","description":"When you measure the productivity of your operations, you get a deeper understanding of your maintenance processes and how to improve them.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/","og_locale":"en_US","og_type":"article","og_title":"Maintenance Management: What You Don\u2019t Know Will Hurt You","og_description":"When you measure the productivity of your operations, you get a deeper understanding of your maintenance processes and how to improve them.","og_url":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/","og_site_name":"MPulse Software","article_published_time":"2016-11-17T23:00:00+00:00","article_modified_time":"2025-07-30T06:29:21+00:00","og_image":[{"width":1240,"height":413,"url":"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg","type":"image\/jpeg"}],"author":"Michelle Nicolson","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Michelle Nicolson","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#article","isPartOf":{"@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/"},"author":{"name":"Michelle Nicolson","@id":"https:\/\/mpulsesoftware.com\/#\/schema\/person\/bd92353973a29542ef16cd8c623465cd"},"headline":"Maintenance Management: What You Don\u2019t Know Will Hurt You","datePublished":"2016-11-17T23:00:00+00:00","dateModified":"2025-07-30T06:29:21+00:00","mainEntityOfPage":{"@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/"},"wordCount":405,"commentCount":0,"publisher":{"@id":"https:\/\/mpulsesoftware.com\/#organization"},"image":{"@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#primaryimage"},"thumbnailUrl":"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg","articleSection":["Maintenance Management"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/","url":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/","name":"Maintenance Management: What You Don\u2019t Know Will Hurt You","isPartOf":{"@id":"https:\/\/mpulsesoftware.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#primaryimage"},"image":{"@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#primaryimage"},"thumbnailUrl":"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg","datePublished":"2016-11-17T23:00:00+00:00","dateModified":"2025-07-30T06:29:21+00:00","description":"When you measure the productivity of your operations, you get a deeper understanding of your maintenance processes and how to improve them.","breadcrumb":{"@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#primaryimage","url":"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg","contentUrl":"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2019\/07\/maintenance-software-what-you-dont-know-can-hurt-you.jpg","width":1240,"height":413,"caption":"Maintenance Management: What You Don\u2019t Know Will Hurt You"},{"@type":"BreadcrumbList","@id":"https:\/\/mpulsesoftware.com\/blog\/maintenance-management\/what-you-dont-know\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mpulsesoftware.com\/"},{"@type":"ListItem","position":2,"name":"Maintenance Management","item":"https:\/\/mpulsesoftware.com\/blog\/category\/maintenance-management\/"},{"@type":"ListItem","position":3,"name":"Maintenance Management: What You Don\u2019t Know Will Hurt You"}]},{"@type":"WebSite","@id":"https:\/\/mpulsesoftware.com\/#website","url":"https:\/\/mpulsesoftware.com\/","name":"MPulse Software","description":"CMMS Software","publisher":{"@id":"https:\/\/mpulsesoftware.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mpulsesoftware.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/mpulsesoftware.com\/#organization","name":"MPulse Software","url":"https:\/\/mpulsesoftware.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mpulsesoftware.com\/#\/schema\/logo\/image\/","url":"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2024\/06\/image-5.png","contentUrl":"https:\/\/mpulsesoftware.com\/wp-content\/uploads\/2024\/06\/image-5.png","width":315,"height":105,"caption":"MPulse Software"},"image":{"@id":"https:\/\/mpulsesoftware.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/mpulsesoftware.com\/#\/schema\/person\/bd92353973a29542ef16cd8c623465cd","name":"Michelle Nicolson","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/d7eb32c3d99be5e0ef8f1f8ec2f47b343d5da4b73a9f77565490e135fc9939d8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d7eb32c3d99be5e0ef8f1f8ec2f47b343d5da4b73a9f77565490e135fc9939d8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d7eb32c3d99be5e0ef8f1f8ec2f47b343d5da4b73a9f77565490e135fc9939d8?s=96&d=mm&r=g","caption":"Michelle Nicolson"},"url":"https:\/\/mpulsesoftware.com\/blog\/author\/michelleblackcatcommunications-com\/"}]}},"_links":{"self":[{"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/posts\/2780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/comments?post=2780"}],"version-history":[{"count":0,"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/posts\/2780\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/media\/2781"}],"wp:attachment":[{"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/media?parent=2780"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/categories?post=2780"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mpulsesoftware.com\/wp-json\/wp\/v2\/tags?post=2780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}