{"id":2790,"date":"2016-10-10T19:00:00","date_gmt":"2016-10-10T19:00:00","guid":{"rendered":"https:\/\/mpulse.cloud.fruitionqa.com\/how-can-i-create-cmms-super-users\/"},"modified":"2025-07-30T06:29:23","modified_gmt":"2025-07-30T06:29:23","slug":"how-can-i-create-cmms-super-users","status":"publish","type":"post","link":"https:\/\/mpulsesoftware.com\/blog\/cmms\/how-can-i-create-cmms-super-users\/","title":{"rendered":"Creating CMMS Software “Super Users”?"},"content":{"rendered":"

In a recent\u00a0post<\/a>, I shared Ken\u2019s story about finding efficient ways to train his new maintenance employees.<\/p>\n

It\u2019s a situation more maintenance managers are finding themselves in. If you haven\u2019t yet, you will soon. We\u2019re all dealing with staff turnover as older employees retire and new ones come on board.<\/p>\n

To recap if you missed it, one-third of Ken\u2019s maintenance staff was new to his organization. And the usual hands-on, peer-to-peer training wasn\u2019t as effective as he needed it to be to get everyone up to speed quickly. Formal classroom training<\/a> ended up being the right choice for Ken to get his large group of new users<\/a> up and running.<\/p>\n

But Ken had another problem.<\/p>\n

Among those retirees were three of Ken’s maintenance software “super users”\u2014staff members who knew how to get the most out of their MPulse\u00a0CMMS software<\/a>.<\/p>\n

[related-content]<\/p>\n

These were Ken’s go-to people whenever he had questions or needed data for everything from replacement budgets to asset life cycle forecasts. In fact, they were the whole organization\u2019s go-to people for anything related to maintenance<\/a>.<\/p>\n

“They really pushed the limits of the software,” Ken said. “They knew it inside and out. Those are big shoes to fill.”<\/p>\n

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