{"id":2924,"date":"2015-09-22T00:00:00","date_gmt":"2015-09-22T00:00:00","guid":{"rendered":"https:\/\/mpulse.cloud.fruitionqa.com\/get-cmms-buy-in-from-your-toughest-stakeholders-maintenance-technicians\/"},"modified":"2025-07-30T06:30:05","modified_gmt":"2025-07-30T06:30:05","slug":"cmms-buy-in-technicians","status":"publish","type":"post","link":"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-buy-in-technicians\/","title":{"rendered":"Get CMMS Buy-In from Your Toughest Stakeholders: Maintenance Technicians"},"content":{"rendered":"<p>Gaining buy-in from your maintenance technicians is essential for the successful implementation of CMMS, as their engagement directly influences the system&#8217;s effectiveness and long-term impact.<\/p>\n<p>After working hard to get purchase approval for his new maintenance software, Chuck called me up with a pretty typical problem.<\/p>\n<p>\u201cSteve,\u201d he said. \u201cMy maintenance techs are really making it difficult to get this CMMS project off the ground. All they do is complain about how much time data entry in the field is gonna take. This isn\u2019t gonna work if my guys cut corners because they just don\u2019t wanna take the time to use the system.\u201d<\/p>\n<p>Oftentimes, maintenance managers focus so strongly on getting upper management to approve their purchase request, they forget all about other key stakeholders. One of the worst groups to leave out is the maintenance technicians who will use it every day.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-flat ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-buy-in-technicians\/#CMMS_Buy-In_from_Stakeholders\" >CMMS Buy-In from Stakeholders<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-buy-in-technicians\/#CMMS_Makes_Maintenance_Work_Easier\" >CMMS Makes Maintenance Work Easier<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-buy-in-technicians\/#CMMS_Has_Their_Back\" >CMMS Has Their Back<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-buy-in-technicians\/#Make_Sure_You_Have_Their_Back_Too\" >Make Sure You Have Their Back Too<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"CMMS_Buy-In_from_Stakeholders\"><\/span>CMMS Buy-In from Stakeholders<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The people responsible for the bulk of the CMMS data entry are also the people who will benefit the most from it. But it\u2019s your job to help them understand that. The key is showing them how to <em>embrace the output<\/em>. In other words, \u201cWhat\u2019s in it for me?\u201d I call this the \u201cWIIFM.\u201d<\/p>\n<p>I believe maintenance techs get two huge benefits from CMMS software:<\/p>\n<ol>\n<li>More efficient workflows<\/li>\n<li>Less finger-pointing when things don\u2019t go as planned.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"CMMS_Makes_Maintenance_Work_Easier\"><\/span>CMMS Makes Maintenance Work Easier<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>CMMS software stores and organizes data gathered by your technicians, who in turn will use that data later on to do their jobs better and faster. Your maintenance techs will suddenly have access to key information that will become invaluable, including\u2026<\/p>\n<ul>\n<li>Work history<\/li>\n<li>Condition monitoring<\/li>\n<li>Access to vendor information, guides, and manuals<\/li>\n<li>Inventory\/parts availability.<\/li>\n<\/ul>\n<p>With CMMS data at their fingertips, your maintenance techs can answer questions quickly, access key information, see trends, and make faster decisions. They can do their jobs more efficiently and reap the rewards accordingly.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"CMMS_Has_Their_Back\"><\/span>CMMS Has Their Back<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Your techs know that when things go wrong, the maintenance department often gets the blame. Here\u2019s how CMMS can support your maintenance techs when things aren\u2019t going well:<\/p>\n<ul>\n<li>Validate the issue and provide the big picture<\/li>\n<li>Show who did what when<\/li>\n<li>Measure accomplishment<\/li>\n<li>Make the process visible<\/li>\n<li>Reduce stress level.<\/li>\n<\/ul>\n<p>With CMMS, it\u2019s not their word against someone else\u2019s. Now they have verifiable proof that they did what they needed to do when it needed to happen.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Make_Sure_You_Have_Their_Back_Too\"><\/span>Make Sure You Have Their Back Too<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your maintenance technicians have concerns about your new CMMS software, make sure you hear them. Take the time to figure out what they are really worried about. Also, remember many concerns can be alleviated with good training, so make sure your implementation plan includes the funds to get them up and running.<\/p>\n<p>If you want your maintenance techs to support your project, make sure you have their back too. They may be your toughest stakeholders, but they\u2019re also your most important allies.<\/p>\n<p>Have questions? We have answers. <a href=\"https:\/\/mpulsesoftware.com\/contact\/\">Contact us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gaining buy-in from your maintenance technicians is essential for the successful implementation of CMMS, as their engagement directly influences the system&#8217;s effectiveness and long-term impact. After working hard to get purchase approval for his new maintenance software, Chuck called me up with a pretty typical problem. \u201cSteve,\u201d he said. \u201cMy maintenance techs are really making it difficult to get this CMMS project off the ground. All they do is complain about how much time data entry in the field is gonna take. This isn\u2019t gonna work if my guys cut corners because they just don\u2019t wanna take the time to use the system.\u201d Oftentimes, maintenance managers focus so strongly on getting upper management to approve their purchase request, they forget all about other key stakeholders. One of the worst groups to leave out is the maintenance technicians who will use it every day. CMMS Buy-In from Stakeholders The people responsible for the bulk of the CMMS data entry are also the people who will benefit the most from it. But it\u2019s your job to help them understand that. The key is showing them how to embrace the output. In other words, \u201cWhat\u2019s in it for me?\u201d I call this the \u201cWIIFM.\u201d I believe maintenance techs get two huge benefits from CMMS software: More efficient workflows Less finger-pointing when things don\u2019t go as planned. CMMS Makes Maintenance Work Easier CMMS software stores and organizes data gathered by your technicians, who in turn will use that data later on to do their jobs better and faster. Your maintenance techs will suddenly have access to key information that will become invaluable, including\u2026 Work history Condition monitoring Access to vendor information, guides, and manuals Inventory\/parts availability. With CMMS data at their fingertips, your maintenance techs can answer questions quickly, access key information, see trends, and make faster decisions. They can do their jobs more efficiently and reap the rewards accordingly. CMMS Has Their Back Your techs know that when things go wrong, the maintenance department often gets the blame. Here\u2019s how CMMS can support your maintenance techs when things aren\u2019t going well: Validate the issue and provide the big picture Show who did what when Measure accomplishment Make the process visible Reduce stress level. With CMMS, it\u2019s not their word against someone else\u2019s. Now they have verifiable proof that they did what they needed to do when it needed to happen. Make Sure You Have Their Back Too If your maintenance technicians have concerns about your new CMMS software, make sure you hear them. Take the time to figure out what they are really worried about. Also, remember many concerns can be alleviated with good training, so make sure your implementation plan includes the funds to get them up and running. If you want your maintenance techs to support your project, make sure you have their back too. They may be your toughest stakeholders, but they\u2019re also your most important allies. Have questions? We have answers. Contact us.<\/p>\n","protected":false},"author":6,"featured_media":2925,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-2924","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cmms"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Get CMMS Buy-In from Your Maintenance Technicians<\/title>\n<meta name=\"description\" content=\"Winning CMMS Buy In from stakeholders: How to get maintenance techs on board with the new software and ensure successful implementation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-buy-in-technicians\/\" 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