The first interaction potential customers have with MPulse will most likely come from our sales development team. This group of hard-working individuals makes sure we\u2019re putting our best foot forward from the beginning. They handle inbound calls, contacting potential customers, answering initial questions, and booking demos. Our MPloyee of the Quarter, Angela Guiley, tackles this job with gusto, making an extra effort to provide potential customers with the resources they need to learn more about MPulse.<\/p>\n
Angela spends her day contacting people via email and phone calls to learn more about their maintenance management needs. It\u2019s a task that requires a lot of persistence, particularly because maintenance professionals are usually busy people with limited time.<\/p>\n
\u201cA lot of our customers are on the plant floor,” she explained. “So, it\u2019s noisy or they don\u2019t pick up the phone if they don\u2019t recognize the number,\u201d<\/p>\n
But the challenge also is part of the fun. The MPulse sales development team is a close-knit group, and they aren\u2019t afraid of a little friendly competition to keep things interesting.<\/p>\n
\u201cI\u2019m extremely competitive, so if someone has trouble getting ahold of a potential new customer, I love proving them wrong,\u201d she laughed.<\/p>\n
Angela Guiley joined MPulse in 2018 after working out of her home for another company. Her previous experience in technology and customer service made the position a good fit. Plus, she was attracted by the bonus of working with a supportive team like our sales development group.<\/p>\n
An Oregon native who married her high school sweetheart, Angela spent five years in Arizona before returning to the Pacific Northwest. Now Angela and her family enjoy exploring regional events and participating in the many outdoor activities that Oregon offers. With two young boys who always on the go, the family\u2019s weekends also include camping, sightseeing, hiking, and other activities.<\/p>\n
But it\u2019s MPulse\u2019s focus on this work-life balance that Angela really appreciates.<\/p>\n
\u201cIt\u2019s really like a family here at MPulse,\u201d she said. \u201cThey give back to our community, including giving all employees three comp days a year for community service. It\u2019s just a good company.\u201d<\/p>\n
MPulse\u2019s MPloyee of the Quarter honors our employees who are making a positive impact in the company by inspiring others and building engaging, long-lasting relationships with our customers.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" The first interaction potential customers have with MPulse will most likely come from our sales development team. This group of hard-working individuals makes sure we\u2019re putting our best foot forward from the beginning. They handle inbound calls, contacting potential customers, answering initial questions, and booking demos. Our MPloyee of the Quarter, Angela Guiley, tackles this job with gusto, making an extra effort to provide potential customers with the resources they need to learn more about MPulse. Angela spends her day contacting people via email and phone calls to learn more about their maintenance management needs. It\u2019s a task that requires a lot of persistence, particularly because maintenance professionals are usually busy people with limited time. \u201cA lot of our customers are on the plant floor,” she explained. “So, it\u2019s noisy or they don\u2019t pick up the phone if they don\u2019t recognize the number,\u201d Challenge = Fun But the challenge also is part of the fun. The MPulse sales development team is a close-knit group, and they aren\u2019t afraid of a little friendly competition to keep things interesting. \u201cI\u2019m extremely competitive, so if someone has trouble getting ahold of a potential new customer, I love proving them wrong,\u201d she laughed. Angela Guiley joined MPulse in 2018 after working out of her home for another company. Her previous experience in technology and customer service made the position a good fit. Plus, she was attracted by the bonus of working with a supportive team like our sales development group. An Oregon native who married her high school sweetheart, Angela spent five years in Arizona before returning to the Pacific Northwest. Now Angela and her family enjoy exploring regional events and participating in the many outdoor activities that Oregon offers. With two young boys who always on the go, the family\u2019s weekends also include camping, sightseeing, hiking, and other activities. But it\u2019s MPulse\u2019s focus on this work-life balance that Angela really appreciates. \u201cIt\u2019s really like a family here at MPulse,\u201d she said. \u201cThey give back to our community, including giving all employees three comp days a year for community service. It\u2019s just a good company.\u201d MPulse\u2019s MPloyee of the Quarter honors our employees who are making a positive impact in the company by inspiring others and building engaging, long-lasting relationships with our customers.<\/p>\n","protected":false},"author":6,"featured_media":4422,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[17],"tags":[],"class_list":["post-4421","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-testimonial"],"yoast_head":"\n