{"id":4575,"date":"2020-02-07T21:05:29","date_gmt":"2020-02-07T21:05:29","guid":{"rendered":"https:\/\/mpulsesoftware.com\/?p=4575"},"modified":"2025-07-30T06:20:16","modified_gmt":"2025-07-30T06:20:16","slug":"cmms-maintenance-support","status":"publish","type":"post","link":"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-maintenance-support\/","title":{"rendered":"Why You Need CMMS Maintenance and Support"},"content":{"rendered":"<p>If you\u2019ve ever worked with outdated software, then you know the feeling of dread when there\u2019s a glitch. Without access to technical and usability support, you end up paying for updates and services as you go.<\/p>\n<p>It\u2019s inefficient\u2014and also expensive.<\/p>\n<p><a href=\"https:\/\/mpulsesoftware.com\/about-us\/what-is-cmms\/\">CMMS software<\/a> needs its own preventive maintenance to keep it functioning properly\u2014just like any asset. Service updates, software maintenance, and support programs are far more cost efficient when they&#8217;re part of a CMMS maintenance and support program.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-flat ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-maintenance-support\/#CMMS_Maintenance_and_Support\" >CMMS Maintenance and Support<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-maintenance-support\/#Software_Preventive_Maintenance\" >Software Preventive Maintenance<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"CMMS_Maintenance_and_Support\"><\/span>CMMS Maintenance and Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>So, not all software support is equal.<\/p>\n<p>Here at MPulse, we want to keep the customers whose business we\u2019ve worked so hard to earn. That\u2019s why we\u2019ll be here for you tomorrow, just like we are today.<\/p>\n<p>A subscription to the MPulse <a href=\"https:\/\/mpulsesoftware.com\/resource\/mpulse-maintenance-support-program-datasheet\/\">Maintenance and Support Program<\/a> (MSP) partners you with our professional support team. Additionally, it gives you the latest tools, free training, and software updates to keep your software optimized, and your organization on track to reach its CMMS goals.<\/p>\n<p>The MPulse MSP is an annual subscription service that provides continued support, training, and updates. As a program subscriber, you\u2019ll have access to a host of important features\u2026<\/p>\n<ul>\n<li>In-house MPulse employees provide technical and training support via toll free phone number and email<\/li>\n<li>Exclusive access to new software versions as they\u2019re released<\/li>\n<li>Hosting provided via our Application Hosting Service<\/li>\n<li>Online training through the MPulse Support Portal, including educational videos and informative articles<\/li>\n<li>One seat per year at the MPulse Training Center at our corporate office in Eugene, Oregon<\/li>\n<li>Better pricing on major software upgrades and modification options<\/li>\n<li>Exclusive invitations to monthly webinars on MPulse usage and maintenance best practices<\/li>\n<li>Special sale offers for MPulse products and services<\/li>\n<li>Advance email notification of new product introductions<\/li>\n<li>Timely, automated software updates<\/li>\n<li>Free assistance with software installation<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Software_Preventive_Maintenance\"><\/span>Software Preventive Maintenance<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The MPulse MSP offers extensive advantages over a fee-per-service model\u2026<\/p>\n<ul>\n<li>Peace of mind\u2014our goal is your success with our product<\/li>\n<li>Considerable cost savings<\/li>\n<li>Instant access to industry expertise<\/li>\n<li>Knowledge of current maintenance software developments<\/li>\n<li>Trained and prepared users<\/li>\n<li>Product flexibility<\/li>\n<\/ul>\n<p>Maintenance professionals get the call when things go wrong. So, they know the importance of getting the right person on the phone at the right time.<\/p>\n<p>[related-content]<\/p>\n<p>Take advantage of our expertise. We provide reliable, first-class <a href=\"https:\/\/mpulsesoftware.com\/services\/maintenance-support-program\/\">support<\/a> for your MPulse implementation, and the updates to keep it running at peak performance. With the MPulse MSP, you\u2019re not just a customer\u2014you\u2019re our partner in CMMS success.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve ever worked with outdated software, then you know the feeling of dread when there\u2019s a glitch. Without access to technical and usability support, you end up paying for updates and services as you go. It\u2019s inefficient\u2014and also expensive. CMMS software needs its own preventive maintenance to keep it functioning properly\u2014just like any asset. Service updates, software maintenance, and support programs are far more cost efficient when they&#8217;re part of a CMMS maintenance and support program. CMMS Maintenance and Support So, not all software support is equal. Here at MPulse, we want to keep the customers whose business we\u2019ve worked so hard to earn. That\u2019s why we\u2019ll be here for you tomorrow, just like we are today. A subscription to the MPulse Maintenance and Support Program (MSP) partners you with our professional support team. Additionally, it gives you the latest tools, free training, and software updates to keep your software optimized, and your organization on track to reach its CMMS goals. The MPulse MSP is an annual subscription service that provides continued support, training, and updates. As a program subscriber, you\u2019ll have access to a host of important features\u2026 In-house MPulse employees provide technical and training support via toll free phone number and email Exclusive access to new software versions as they\u2019re released Hosting provided via our Application Hosting Service Online training through the MPulse Support Portal, including educational videos and informative articles One seat per year at the MPulse Training Center at our corporate office in Eugene, Oregon Better pricing on major software upgrades and modification options Exclusive invitations to monthly webinars on MPulse usage and maintenance best practices Special sale offers for MPulse products and services Advance email notification of new product introductions Timely, automated software updates Free assistance with software installation Software Preventive Maintenance The MPulse MSP offers extensive advantages over a fee-per-service model\u2026 Peace of mind\u2014our goal is your success with our product Considerable cost savings Instant access to industry expertise Knowledge of current maintenance software developments Trained and prepared users Product flexibility Maintenance professionals get the call when things go wrong. So, they know the importance of getting the right person on the phone at the right time. [related-content] Take advantage of our expertise. We provide reliable, first-class support for your MPulse implementation, and the updates to keep it running at peak performance. With the MPulse MSP, you\u2019re not just a customer\u2014you\u2019re our partner in CMMS success.<\/p>\n","protected":false},"author":6,"featured_media":4576,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-4575","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cmms"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why You Need CMMS Maintenance and Support | MPulse Software<\/title>\n<meta name=\"description\" content=\"Service updates, software maintenance, and support programs are far more cost efficient when they&#039;re part of a CMMS maintenance and support program.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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