{"id":4933,"date":"2020-07-04T17:01:45","date_gmt":"2020-07-04T17:01:45","guid":{"rendered":"https:\/\/mpulsesoftware.com\/?p=4933"},"modified":"2025-07-30T06:19:12","modified_gmt":"2025-07-30T06:19:12","slug":"cmms-hosting-secure","status":"publish","type":"post","link":"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/","title":{"rendered":"Is Your Hosting Secure? Seven Questions to Ask"},"content":{"rendered":"<p>Is your hosting secure?<\/p>\n<p>Maintenance operations deal with sensitive information, and you want to make sure it\u2019s safe.<\/p>\n<p>But, you don\u2019t have to be a software security expert.<\/p>\n<p>Here\u2019s what you should know.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-flat ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#Cloud_vs_On-Premise\" >Cloud vs. On-Premise<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#Questions_to_Ask\" >Questions to Ask<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#Where_is_our_data_stored\" >Where is our data stored?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#How_do_you_prevent_hacking_or_unauthorized_access\" >How do you prevent hacking or unauthorized access?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#How_often_do_you_back_up_the_data\" >How often do you back up the data?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#What_are_the_steps_involved_if_we_need_a_data_restore\" >What are the steps involved if we need a data restore?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#Whats_the_uptime\" >What\u2019s the uptime?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#How_flexible_are_your_services\" >How flexible are your services?<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/cmms-hosting-secure\/#Who_do_I_call_with_questions_or_problems\" >Who do I call with questions or problems?<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Cloud_vs_On-Premise\"><\/span>Cloud vs. On-Premise<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Cloud-based CMMS software (sometimes called web-based CMMS software) is hosted by the vendor and accessible via any device with an Internet connection.<\/p>\n<p>On-premise software (sometimes called client-server software) requires you to host the software on your own server and use your own network and hardware. It\u2019s also called locally hosted software. While your IT team typically takes on the responsibility of security for on-premise software, it\u2019s still handy to know some of the key security issues that can arise.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Questions_to_Ask\"><\/span>Questions to Ask<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 style=\"padding-left: 40px;\"><span class=\"ez-toc-section\" id=\"Where_is_our_data_stored\"><\/span>Where is our data stored?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"padding-left: 40px;\">It\u2019s important to know where your data is stored, whether it\u2019s on-premise or cloud-based. This is vital information should things go wrong. It\u2019s also important should there be a physical problem\u2014such as a fire or emergency that affects the server.<\/p>\n<h3 style=\"padding-left: 40px;\"><span class=\"ez-toc-section\" id=\"How_do_you_prevent_hacking_or_unauthorized_access\"><\/span>How do you prevent hacking or unauthorized access?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"padding-left: 40px;\">Most maintenance operations deal with sensitive information. Your hosting company or IT department should be able to offer simple explanations on how they prevent hacking or unauthorized access.<\/p>\n<h3 style=\"padding-left: 40px;\"><span class=\"ez-toc-section\" id=\"How_often_do_you_back_up_the_data\"><\/span>How often do you back up the data?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"padding-left: 40px;\">Data backups can range from instantaneous to set schedules (hours, days, and even weeks). Ask how often your data gets backed up. No one wants to reenter days or weeks\u2019 worth of data if things go wrong.<\/p>\n<h3 style=\"padding-left: 40px;\"><span class=\"ez-toc-section\" id=\"What_are_the_steps_involved_if_we_need_a_data_restore\"><\/span>What are the steps involved if we need a data restore?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"padding-left: 40px;\">Bad things happen, and sometimes you need your data restored. Find out how that works beforehand, so you know what to do.<\/p>\n<h3 style=\"padding-left: 40px;\"><span class=\"ez-toc-section\" id=\"Whats_the_uptime\"><\/span>What\u2019s the uptime?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"padding-left: 40px;\">Hosting uptime refers to the amount of time the server is up and running. Most cloud-based hosting companies have systems in place that offer a high uptime, sometimes even 100%, so your data is always accessible.<\/p>\n<h3 style=\"padding-left: 40px;\"><span class=\"ez-toc-section\" id=\"How_flexible_are_your_services\"><\/span>How flexible are your services?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"padding-left: 40px;\">Things change, so ask how you\u2019d add new users or more storage space when the time comes. It\u2019s also good to understand what you need to do if you want to upgrade your hosting or if you need advanced features later on.<\/p>\n<h3 style=\"padding-left: 40px;\"><span class=\"ez-toc-section\" id=\"Who_do_I_call_with_questions_or_problems\"><\/span>Who do I call with questions or problems?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"padding-left: 40px;\">Maintenance professionals know it\u2019s vital to have the right contact information when things go wrong. Ask about customer service and support.<\/p>\n<p>These seven questions will help you make sure your CMMS software is up and available when you need it. Because, let\u2019s be honest, you\u2019ve got enough on your plate.<\/p>\n<p><a href=\"https:\/\/mpulsesoftware.com\/contact\/\">Contact us<\/a> to learn more about secure hosting options.<\/p>\n<p>[related-content]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your hosting secure? Maintenance operations deal with sensitive information, and you want to make sure it\u2019s safe. But, you don\u2019t have to be a software security expert. Here\u2019s what you should know. Cloud vs. On-Premise Cloud-based CMMS software (sometimes called web-based CMMS software) is hosted by the vendor and accessible via any device with an Internet connection. On-premise software (sometimes called client-server software) requires you to host the software on your own server and use your own network and hardware. It\u2019s also called locally hosted software. While your IT team typically takes on the responsibility of security for on-premise software, it\u2019s still handy to know some of the key security issues that can arise. Questions to Ask Where is our data stored? It\u2019s important to know where your data is stored, whether it\u2019s on-premise or cloud-based. This is vital information should things go wrong. It\u2019s also important should there be a physical problem\u2014such as a fire or emergency that affects the server. How do you prevent hacking or unauthorized access? Most maintenance operations deal with sensitive information. Your hosting company or IT department should be able to offer simple explanations on how they prevent hacking or unauthorized access. How often do you back up the data? Data backups can range from instantaneous to set schedules (hours, days, and even weeks). Ask how often your data gets backed up. No one wants to reenter days or weeks\u2019 worth of data if things go wrong. What are the steps involved if we need a data restore? Bad things happen, and sometimes you need your data restored. Find out how that works beforehand, so you know what to do. What\u2019s the uptime? Hosting uptime refers to the amount of time the server is up and running. Most cloud-based hosting companies have systems in place that offer a high uptime, sometimes even 100%, so your data is always accessible. How flexible are your services? Things change, so ask how you\u2019d add new users or more storage space when the time comes. It\u2019s also good to understand what you need to do if you want to upgrade your hosting or if you need advanced features later on. Who do I call with questions or problems? Maintenance professionals know it\u2019s vital to have the right contact information when things go wrong. Ask about customer service and support. These seven questions will help you make sure your CMMS software is up and available when you need it. Because, let\u2019s be honest, you\u2019ve got enough on your plate. Contact us to learn more about secure hosting options. [related-content]<\/p>\n","protected":false},"author":6,"featured_media":4935,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-4933","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cmms"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Is Your Hosting Secure? Seven Questions to Ask | MPulse Software<\/title>\n<meta name=\"description\" content=\"Is your hosting secure? Maintenance deals with sensitive information, and you want to make sure it\u2019s safe. 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