{"id":6206,"date":"2021-12-10T19:04:24","date_gmt":"2021-12-10T19:04:24","guid":{"rendered":"https:\/\/mpulsesoftware.com\/?p=6206"},"modified":"2025-07-30T06:16:32","modified_gmt":"2025-07-30T06:16:32","slug":"maintenance-benchmarks-universities","status":"publish","type":"post","link":"https:\/\/mpulsesoftware.com\/blog\/cmms\/maintenance-benchmarks-universities\/","title":{"rendered":"Maintenance Benchmarks for Universities"},"content":{"rendered":"<p>Colleges and universities are tasked with maintaining the longevity of investments in their institutions.<\/p>\n<p>Facility management becomes a huge part of this pursuit by ensuring physical buildings and grounds are operating and functioning properly. Moreover, facility costs are the second largest expense category behind personnel costs for colleges and universities.<\/p>\n<p>Additionally, it\u2019s a big job. Maintenance departments at colleges and universities are responsible for maintaining all facilities and infrastructures to their effectiveness for intended activities. That includes HVAC, electrical, fire safety, plumbing, cleaning and sanitation, structural, transportation, groundskeeping, safety, pest control, etc.<\/p>\n<p>Higher education maintenance also involves customer satisfaction\u2014with customers that range from students, facility, staff, and administration to board members and members of the public.<\/p>\n<p>But how does a university or college determine the effectiveness of its maintenance program?<\/p>\n<p>Benchmarks.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-flat ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/maintenance-benchmarks-universities\/#Common_Benchmarks_for_Colleges_and_Universities\" >Common Benchmarks for Colleges and Universities<\/a><\/li><li class='ez-toc-page-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mpulsesoftware.com\/blog\/cmms\/maintenance-benchmarks-universities\/#Finding_Benchmarks\" >Finding Benchmarks<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Common_Benchmarks_for_Colleges_and_Universities\"><\/span>Common Benchmarks for Colleges and Universities<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Benchmarking allows managers to assess and evaluate different metrics in their field. For facility management, it\u2019s a process that compares and analyzes data based on the building\u2019s performance.<\/p>\n<p>Firstly, you start by using your CMMS data to measure your team\u2019s current key performance indicators (KPIs) and create a baseline.<\/p>\n<p>Many maintenance benchmarks common in higher education facilities will look very similar to general facility management. KPIs evaluate your success in the areas you care about, while also giving you a new level of insight about what\u2019s going on in your department.<\/p>\n<p>Three main KPIs for facilities management benchmarking are:<\/p>\n<ul>\n<li aria-level=\"1\">Maintenance cost for a specific period<\/li>\n<li aria-level=\"1\">Units of electrical and other energy consumption<\/li>\n<li aria-level=\"1\">Surveillance of building assets and their value to the company<\/li>\n<\/ul>\n<p>Secondly, size, building use, occupancy, time of use, age, building composition, and level of service all affect the cost of running a facility. Some universities and colleges use the Square Foot Rule as a starting point for calculating benchmarks, such as&#8230;<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Building Maintenance and Repair Cost Average per Sq. Ft.:<\/strong> maintenance materials, staff wages, subcontractor management, subcontractor cost<\/li>\n<li aria-level=\"1\"><strong>Building and Facility Utilities Cost Average per Sq. Ft.:<\/strong> electricity, natural gas, water<\/li>\n<li aria-level=\"1\"><strong>Janitorial Building Facility Costs Average per Sq. Ft.:<\/strong> cleaning materials, staff wages, equipment<\/li>\n<\/ul>\n<p>Additionally, other common benchmarks include\u2026<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Planned Maintenance Percentage:<\/strong> The percentage of the total hours spent on PM maintenance activities over a specific period<\/li>\n<li aria-level=\"1\"><strong>Preventative Maintenance Compliance (PMC):<\/strong> The percentage of scheduled PM tasks that get done in a specific time interval<\/li>\n<li aria-level=\"1\"><strong>Mean Time to Repair (MTTR):<\/strong> The average time to evaluate and repair failed assets<\/li>\n<li aria-level=\"1\"><strong>Maintenance Backlog:<\/strong> The percentage of uncompleted tasks<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Finding_Benchmarks\"><\/span>Finding Benchmarks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You can evaluate your department\u2019s performance by comparing your metrics and processes with those of other organizations. Start by researching your industry\u2019s benchmarks to see how you\u2019re performing and where you should look for improvements.<\/p>\n<p>For instance, you can find benchmarks from industry associations, maintenance journals, benchmark databases, and other sources. Additionally, use your professional network to find common benchmarks that your industry uses.<\/p>\n<p>When comparing benchmarks to other institutions, it\u2019s also important to take into consideration the location, typical weather, age of the facilities, and condition.<\/p>\n<p>Then, based on your team\u2019s performance and the industry standards, use your benchmarks to determine realistic KPI goals for your organization. Also, create a reasonable timeline with goal-based milestones and efficiency goals.<\/p>\n<p>Over time, MPulse helps you pinpoint trends and determine what areas need more attention. You also can create benchmarks to measure current performance against historic performance or goals.<\/p>\n<p>Whatever you decide to measure, CMMS software gives you the tools you need to determine if your maintenance team is doing the right things to support or improve productivity\u2014and if they\u2019re doing those things correctly. This way you will be able to measure maintenance effectiveness.<\/p>\n<p>Need more information on creating maintenance benchmarks? <a href=\"https:\/\/mpulsesoftware.com\/contact\/\">Contact us<\/a>. We\u2019re here to help.<\/p>\n<div class=\"acf-layout__buttons\"><a href=\"https:\/\/mpulsesoftware.com\/contact\/#demo\" target=\"_self\" aria-label=\"Request Demo\" class=\"btn\" rel=\"noopener\">Get a Free Demo!<\/a><\/div>\n<p>[related-content]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Colleges and universities are tasked with maintaining the longevity of investments in their institutions. Facility management becomes a huge part of this pursuit by ensuring physical buildings and grounds are operating and functioning properly. Moreover, facility costs are the second largest expense category behind personnel costs for colleges and universities. Additionally, it\u2019s a big job. Maintenance departments at colleges and universities are responsible for maintaining all facilities and infrastructures to their effectiveness for intended activities. That includes HVAC, electrical, fire safety, plumbing, cleaning and sanitation, structural, transportation, groundskeeping, safety, pest control, etc. Higher education maintenance also involves customer satisfaction\u2014with customers that range from students, facility, staff, and administration to board members and members of the public. But how does a university or college determine the effectiveness of its maintenance program? Benchmarks. Common Benchmarks for Colleges and Universities Benchmarking allows managers to assess and evaluate different metrics in their field. For facility management, it\u2019s a process that compares and analyzes data based on the building\u2019s performance. Firstly, you start by using your CMMS data to measure your team\u2019s current key performance indicators (KPIs) and create a baseline. Many maintenance benchmarks common in higher education facilities will look very similar to general facility management. KPIs evaluate your success in the areas you care about, while also giving you a new level of insight about what\u2019s going on in your department. Three main KPIs for facilities management benchmarking are: Maintenance cost for a specific period Units of electrical and other energy consumption Surveillance of building assets and their value to the company Secondly, size, building use, occupancy, time of use, age, building composition, and level of service all affect the cost of running a facility. Some universities and colleges use the Square Foot Rule as a starting point for calculating benchmarks, such as&#8230; Building Maintenance and Repair Cost Average per Sq. Ft.: maintenance materials, staff wages, subcontractor management, subcontractor cost Building and Facility Utilities Cost Average per Sq. Ft.: electricity, natural gas, water Janitorial Building Facility Costs Average per Sq. Ft.: cleaning materials, staff wages, equipment Additionally, other common benchmarks include\u2026 Planned Maintenance Percentage: The percentage of the total hours spent on PM maintenance activities over a specific period Preventative Maintenance Compliance (PMC): The percentage of scheduled PM tasks that get done in a specific time interval Mean Time to Repair (MTTR): The average time to evaluate and repair failed assets Maintenance Backlog: The percentage of uncompleted tasks Finding Benchmarks You can evaluate your department\u2019s performance by comparing your metrics and processes with those of other organizations. Start by researching your industry\u2019s benchmarks to see how you\u2019re performing and where you should look for improvements. For instance, you can find benchmarks from industry associations, maintenance journals, benchmark databases, and other sources. Additionally, use your professional network to find common benchmarks that your industry uses. When comparing benchmarks to other institutions, it\u2019s also important to take into consideration the location, typical weather, age of the facilities, and condition. Then, based on your team\u2019s performance and the industry standards, use your benchmarks to determine realistic KPI goals for your organization. Also, create a reasonable timeline with goal-based milestones and efficiency goals. Over time, MPulse helps you pinpoint trends and determine what areas need more attention. You also can create benchmarks to measure current performance against historic performance or goals. Whatever you decide to measure, CMMS software gives you the tools you need to determine if your maintenance team is doing the right things to support or improve productivity\u2014and if they\u2019re doing those things correctly. This way you will be able to measure maintenance effectiveness. Need more information on creating maintenance benchmarks? Contact us. We\u2019re here to help. Get a Free Demo! [related-content]<\/p>\n","protected":false},"author":6,"featured_media":6207,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[12,13,18],"tags":[],"class_list":["post-6206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cmms","category-maintenance-management","category-workplace-efficiency"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Maintenance Benchmarks for Universities | MPulse Software<\/title>\n<meta name=\"description\" content=\"University and school maintenance benchmarks are crucial for the management team to ensure physical buildings and grounds are operating and functioning properly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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